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The Most Frequently Asked Questions

How do you deliver caviar?

Black caviar is a very delicate product that can get spoiled really fast, just like any seafood.  In order to keep it fresh we deliver with the help of UPS courier Next Day Delivery across the US.  We pack caviar in the thermal boxes along with the  cooling elements to keep the correct temperature for up to 48 hours.

Is it better to keep caviar in refrigerator or freezer?

The correct temperature for storing caviar or any seafood product is 28F (-2C).  Only a few refrigerators can be adjusted to keep this exact temperature.  Usual temperature in household refrigerator ranges from 36F (+2C) near the back of the wall to 48F (+8C) (or even higher) at shelfs on the door.  For this reason seafood is not kept for long in the refrigerator and usually place into the freezer, where temperature is around 0F (-18C).  Once caviar reaches 24F (-4C) it will start to freeze, that may lead to the decrease in the quality of the product.  Thus for regular household storage, it would be advisable to purchase the amount of caviar that can be consumed in 1 week.  If one still desires to buy more then intended for the use of 1 week, it is advise to place caviar at the far back of the refrigerator and keep it no longer than a month.  Usually the shelf life of the caviar would be 2 to 4 times smaller in regular household refrigerator than in the professional one.

Can I carry caviar on to the plane?

In the hand luggage one can take only glass jars of no more than 3.3 fl oz (100 ml) volume.  Metal tins are forbidden to take on board with you and can only be placed in drop-off baggage.

How much caviar can I take with me to travel outside the US?

Black caviar is under protection from CITES and all import / export is under a thorough control of government. Almost all countries follow the CITES law and allow transportation of only 4.4 oz (125 g) per person without specific documents. Some countries allow 8.8 oz (250 g) per person, so it is advised to contact officials of the country of destination regarding maximum allowed amount of caviar that can be brought with a passenger.

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